Bio Products Australia PTY Ltd — Home Goods Store in Mount Barker

Reviews of Bio Products Australia PTY Ltd

• Alejandro

  Added 2016.05.28

  Normal wall paints etc are fine to apply and maintain. We pained our large 2 story house in bio paint because we have little kids and i was pregnant at the time. Used enamel lacquer in semi gloss white on all architraves and doors. About 12 to 18 months after application, the enamel lacquer it turned yellow and cracked. I'm left with having to repaint the entire house with 3 kids under 4. I tried emailing the company with photos, which was ignored for 2 weeks. I called them, and they said they would take a look at the email and get in touch. They left a message, I left a message, and that was about 2 weeks ago now. They definitely don't seem to want to help or even acknowledge the problem. I spent hundreds and hundreds of $$ buying the paint, and loads of man hours painting. Now i'm back at the beginning. UPDATE: after the company saying the yellowing was "excessive", they have denied there is anything wrong with the paint and denied any refnd of the purcahse price. Customer service appalling. Product is appalling. Don't use unless you want to repeat the job in the near future.